Some people have concluded that the cookies available during the mediation sessions at Holistic Mediation are put out as incentive for the parties to keep coming back. While I know that I bake very good cookies–my personal favorite is molasses/clove–the offering of them is not a marketing ploy.
We provide our clients cookies (something sweet) to offset the work being done in the room (sometimes bitter, sometimes sour). Most people can readily find comfort in something as simple as a homemade baked good. The way we see it, why not make our client as comfortable as possible as they undertake the difficult, though always rewarding, task of seeing their situation from many angles, compromising, collaborating, and finding a client-created solution.
So in addition to the two sets of skills our clients get to draw on (Jenna’s legal training and Rob’s relational expertise), when people come to Holistic Mediation, they also get cookies.